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Customize the org chart

Choose which CRM fields appear on your org chart cards and colour the cards by any dropdown or number field.

A view controls which CRM fields appear on the cards in your org chart, and how those cards are coloured. Switching view changes what the chart shows you without changing any data.

1. Open Views and click Manage views

On an org chart, click Views at the bottom of the left icon rail, then Manage views.

The Views panel open beside an org chart, with a view applied and cards coloured by Decision Making Role

2. Pick the view you want to change

Select a view from the list on the left, or click + New view to start from scratch. The right side shows an example Company card and Contact card — you edit those directly, and the chart will look like what you build.

The Card views editor with a view selected

3. Add CRM fields to the cards

Click Add company field or Add contact field and choose a property from your CRM. The list is searchable and shows each field's type, so you can tell a date from a dropdown before you add it.

The Add contact field picker listing CRM contact properties

Each card holds up to five fields.

4. Reorder or remove fields

Drag the handle on the left of a field to move it; click the × on the right to take it off the card. The order you set is the order it appears on every card in the chart.

The example Company and Contact cards showing fields that can be reordered or removed

5. Add colour

Pick a dropdown or number field on the Contact card and click its palette icon.

For a dropdown, assign a colour to each value. Those values also appear as coloured pills on the card itself, and the chart legend lists the mapping, so anyone reading the chart can see what the colours mean without being told.

Assigning a colour to each value of a dropdown field

For a number field you pick a low and a high colour instead, and cards blend between them. See Analyze the org chart with custom views.

6. Click Save views

Your fields and colours are applied to the chart.

An org chart with the configured view applied, showing job titles, roles and last activity dates

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