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Adding & removing Licenses to your subscription

Add seats to your subscription, give back spare ones, and understand when each change affects your bill.

You need to be an admin to update your subscription

Changing your subscription

Go to Users & Subscription (your initials → Admin SettingsUsers & Subscription, or app.vizrm.com/user-management) and open the Plans & billing tab.

The Seats & licenses card shows your plan, the price per seat, your renewal date, and a bar showing how many seats are assigned against how many you've bought.

To add a seat, click + next to the bar. If your account already has a subscription and a card on file, the seat is added immediately. If this is your first purchase, you'll be taken through checkout.

To remove a seat, click . The button only appears when you have a spare, unassigned seat — you can't drop below the number of people currently licensed. To free one up, set someone's Plan to No license on the Users tab first.

When the change takes effect: adding a seat applies straight away. Removing one lowers your bill from your next renewal.

Manage subscription opens the rest of your subscription, and Invoices & payment takes you to payment details and past invoices.

When navigating to the shop, either by selecting Manage subscription on the Plans & billing tab or directly via https://app.vizrm.com/shop, you can add additional modules/products to your subscription where applicable and adjust the ones you already subscribe to.

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